Category Archives: About RCP

Still At It After All These Years

As we close in on the end of 2013 I feel very fortunate for the fact that RCP Block & Brick has been able to fare well during a building recession that started over six years ago. These past years have been tough on a number of homegrown building material suppliers. In recent months we have seen some of our town’s oldest independent suppliers either sell to larger, out of town companies or go out of business. It saddens me to see this happen to such good people. The Economy is not the only culprit that has caused businesses to make life changing decisions.

Competition from Mega-Companies, the cost of providing benefits for employees, regulations and the litigious society in which we find ourselves, all stack the deck against small and midsize companies. It becomes a challenge to survive when the cost of doing business and the price we can get for our products and services don’t coincide.

Marvin Finch - RCP Block & Brick Founder

Marvin Finch – RCP Block & Brick Founder

At RCP Block & Brick we face the same challenges that were cause for those old familiar names in the building material business to fade away. We know that we have to continue to work our tails off to be viable in this time and place in our industry. We work hard at giving our customers what they need. That’s what we’ve been doing since 1947. There was one thing that Marv Finch was very clear on: To succeed it takes working hard and being mindful, battling through the struggles, and having a lot of Faith. Through it all, RCP remains one of the oldest family owned building material businesses in San Diego County. We take a lot of pride in that fact.

Recently I heard a parody on a past comment made by a former political figure. He was recorded saying “We Don’t Know What We Don’t Know”. I had to think about that for a minute and then realized the fellow was just stating the obvious. In this rapidly changing world we live in who can really know what the future holds. Uncertainty continues to be the rule. Just like Marv, we have to work hard and work smart and keep the Faith.

Thanks for recognizing all that RCP Block & Brick brings to the San Diego Community and honoring us with your continued support.

Mike Finch, CEO

The What and the Why of RCP Block & Brick

Most of the time we tend to focus on WHAT a business does. We do this because it is how we determine whether we will go to a business to get what we want or what we need. The real trick is to come to know what are the wants and needs of the customer. To align the capabilities of the business with the current and future wants and needs of the customer.

RCP Lemon Grove Location

RCP Lemon Grove Location

For 66 years we here at RCP Block & Brick have been continually seeking to know what our customers want and what they may want in the future. All one needs to do is look at our product offering today and compare it to the products available 20, 30, or 60 years ago, to realize that RCP has done a pretty good job of having what our customers want. For many years we have believed that our masonry and hardscape patrons want a one-stop-shop.

RCP Block & Brick is uniquely that place. Where else can you go to find virtually all of the numerous kinds of masonry and hardscape products? Block, brick, natural and manmade stone, sand, rock (construction grade and landscape), cement, rebar…..the list goes on. And, it won’t stop there. We are passionate about developing and providing products to meet the changing tastes and lifestyles of builders, designers and homeowners alike.

WHAT else does RCP Block & Brick have that adds value to our customers’ experience? How about our SIX conveniently located Masonry and Hardscape centers. Our sites are within 20 minutes of most areas throughout San Diego and South Riverside Counties. You can find the same outstanding products and service that we have come to be known for at any of our locations. Whether you’re a Pro or a do-it-yourselfer, want us to deliver or you pick it up, RCP has the knowledgeable and helpful staff with a wonderful mix of youth and experience ready to assist you.

RCP Customer Service helping customerNow for the WHY. We have many customers that come to RCP for what we do. We have many customers that come back day after day, week after week, and year after year because of WHY we do WHAT we do. First of all this business is in our blood. RCP Block & Brick is a locally owned family business with 1st, 2nd, 3rd generation owners working alongside other families, mothers and sons, fathers and daughters, that have made up the RCP family for most of its 66 years. Like in so many areas of life, who we are can be highly influenced by our ancestry. Additionally, we all enjoy working together and helping our customers in their quest to build beautiful masonry creations.

Whether it is to be a sustainable company and stand up to the rigors of today’s world, there are many reasons WHY we do business in the manner we do. Foremost is our desire that RCP Block & Brick be a valuable resource to its customers. A company that respects its customer, time, hard work, and ability to be profitable. WHY? Because we want our Customers to get what they want. A successful outcome on the projects they embark upon with RCP as their supplier.

Mike Finch, CEO

(Article written for Blocktalk Newsletter – 2013/Q1)

Rest Assured… We Do the Heavy Lifting!

forklift-1At RCP Block & Brick, Inc. customer service and safety are two of our main priorities. To help make your purchase of building materials easier, not only do we have the highest quality building materials available, but we will help load your vehicle for you! When you purchase building materials from RCP you can relax while our highly trained and competent yard staff do the heavy lifting.

You can rest assured that your items will be loaded with the utmost care and respect for both your vehicle and the product you have purchased. All of our Yard staff are highly trained lift truck (forklift) operators. All RCP Block & Brick forklift operators are trained in house by a certified instructor with over 25 years of forklift experience and each operator is required to meet the regulations set forth by CAL-OSHA as well as the high standards of RCP Block & Brick, Inc.

forklift-2The 3 hour forklift classroom curriculum consists of general safety, forklift evaluations and specific RCP loading procedures.  We strongly emphasize how to load a vehicle safely while ensuring the safety of everyone visiting our sites whether on foot or driving through our sales yards.  All operators are trained on how to conduct a pre-shift evaluation of the forklifts to insure that they are in proper working order.  The RCP yard staff is trained on proper loading procedures to insure that all vehicles or trailers are loaded properly so that the load is balanced and the material makes it to the jobsite safely.  After the classroom instruction, the operators must take an extensive 61 question quiz and pass an 18 point evaluation of their forklift operating skills.This is not just a one-time training. Our operators must be trained on any new equipment that RCP may purchase and are required to be retrained every three years with no exceptions.

So REST ASSURED that you are being loaded by the best trained and highest skilled forklift operators in the business. This is just part of our ongoing commitment to give our customers the best possible experience and peace of mind while visiting RCP Block & Brick, Inc.

Anthony Rivera
RCP Block & Brick – Safety Director